Shipping Policy

Thank you for visiting and shopping at Veinci. The following terms constitute our Shipping Policy.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive an email notification once your order has shipped containing your tracking details.

Shipping Regions & Delivery Estimates

We offer international shipping to most locations worldwide. Estimated delivery times are as follows:

• Standard Delivery: 7–15 business days

Please note that delivery times are estimates and cannot be guaranteed due to potential carrier or logistics delays.

Order Tracking

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become active.

Customs, Duties, and Import Delays

Veinci is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Additionally, delays caused by local customs inspections are outside of our control.

Questions & Support

If you haven’t received your order within the expected timeframe, please reach out to us at contact@veincijewelrystore.com with your name and order number, and we will investigate for you.